1 Year on board
Customer Experience Operations Manager
Hannah is a Customer Experience Operations Manager at Cox Communications; she has over 10 years of experience in the telecommunications industry and over 20 years’ experience in call center operations in various departments and roles. She holds a Bachelor’s of Science in Applied Management from Grand Canyon University. Hannah has a passion for professional development and enhancing the employee experience to help drive performance. Hannah joined WICT and completed the Rising Leaders Program in 2023. In her free time, she enjoys learning and exploring with her husband and two young daughters in Phoenix, AZ.